Reimagine Care combines AI purpose-built for oncology with a fully staffed Virtual Care Center to extend cancer care into the home — keeping patients supported, symptoms managed, and ED visits preventable.
Our Approach
How It Works
Remi — Always On, Always Listening
Remi, our AI-powered virtual assistant purpose-built for oncology, proactively reaches out to patients through simple text check-ins. Using natural language and evidence-based protocols, Remi captures how patients are feeling, assesses symptom severity, and determines the right level of response — automatically. Meet Remi.
Virtual Care Center — When Patients Need a Human
When Remi identifies a symptom that needs clinical attention, it escalates seamlessly to Reimagine Care’s Virtual Care Center — staffed 24/7 by oncology-trained APPs, RNs, and MAs. Clinicians receive full context from Remi before every interaction, so they’re prepared to respond quickly and confidently.
Closed-Loop Documentation
Every patient interaction is documented and integrated with your existing EMR workflows — keeping your care team informed without adding to their workload.
Built for Your Team
What Your Program Gets
24/7 proactive patient monitoring — no gaps between visits
AI-powered symptom capture and severity assessment
Seamless escalation to oncology-trained clinicians
Reduced after-hours call volume for your providers
EMR-integrated documentation and reporting
Medically reviewed patient education delivered at the right moment
Delivering Better Care, While Reducing the Burden
Outcomes
250000
interactions with patients completed by RC's virtual assistant, Remi
98%
of symptom management interactions are resolved by RC without patients needing to leave their home
91%
of interactions are fully resolved by RC without escalation to partner providers
90%
of patients engage with RC's program in their first 30 days following enrollment
30%
fewer avoidable ED visits than national benchmarks for patients enrolled in RC's program
interactions with patients completed by RC's virtual assistant, Remi
fewer avoidable ED visits than national benchmarks for patients enrolled in RC's program