Most AI wasn’t designed for oncology. Remi was. Remi is Reimagine Care’s AI-powered assistant purpose-built to support cancer patients between visits. Using advanced AI and large language models, Remi enables natural, sophisticated conversations — capturing symptom information, knowing when to escalate to a clinician, and helping oncology care teams respond earlier to patient concerns.
How Remi Works
- 24/7 Symptom Support: Remi is always available. Patients describe how they’re feeling in their own words — no app, no portal, no password. Just a text. Remi understands natural language, assesses symptom severity using evidence-based protocols, and responds with clear, compassionate guidance.
- Proactive Check-Ins: Remi doesn’t wait for patients to reach out. Regular, timely check-ins catch symptoms early — enabling intervention before a concern becomes a crisis and reducing avoidable ED visits and hospitalizations.
- Smart Escalation to the Virtual Care Center: When a patient needs a human, Remi knows. It escalates seamlessly to Reimagine Care’s Virtual Care Center — staffed by oncology-trained clinicians — and hands off everything the care team needs to respond quickly and confidently.
- Personalized Education: Remi delivers medically reviewed educational content tailored to each patient’s symptoms and treatment journey, helping them understand what they’re experiencing and how to manage it at home.
What Makes Remi Different
- Cancer-Specific Intelligence: Remi is trained on the nuanced symptoms, side effects, and challenges specific to cancer care — not repurposed from a general-purpose AI tool. It understands the complexity of oncology because it was built for it.
- Natural, Conversational Support: Patients can interact with Remi through simple text messages, using their own words to describe how they’re feeling or responding to Remi’s weekly assessments. Remi understands natural language and responds with clear, compassionate guidance that feels like a personal conversation.
- Intelligent Symptom Assessment: When patients report symptoms, Remi conducts thorough assessments using evidence-based protocols. This helps determine symptom severity and ensures patients receive the right level of care at the right time – whether that’s self-management guidance, educational resources, or escalation to our clinical team.
- Seamless Clinical Integration: When human expertise is needed, Remi ensures a smooth handoff to the Virtual Care Center with all relevant patient context already captured — so clinicians arrive prepared, not playing catch-up.